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Your customer success managers' proximity to the customer gives them the unique ability to identify strategic needs and opportunities before anyone else in the business.

High-velocity sales conversations require a distinct set of persuasive selling techniques that facilitate faster, more favorable buying decisions. Here are four scientifically tested tips to disrupt your prospect’s Status Quo Bias and predispose them to choose your solution.

Instead of pushing content, empower sellers to pull value from your sales kickoff. Use growth plays, buyer feedback, and digital selling skills to drive revenue growth.

In well-defined categories, many companies can solve the same problems with similar capabilities and pricing. So what does it take to create a truly unique value proposition?

Your customer stakeholders invested in your solution because they believed you would make a meaningful contribution toward their strategic business goals. Their decision to continue or increase that investment hinges on your ability to document results toward those goals.

More than ever, your prospects and customers rely on digital content to learn, form opinions, and decide whether your solution will help them meet their business goals. But if the goal is to create content that persuades buyers to choose your solution, why doesn’t most content drive decisions the way it should?

Everyone recognizes the value of storytelling in business. But most marketing stories don’t move the audience to make buying decisions. Here are three science-backed ways to make your marketing stories more engaging, memorable, and persuasive.

Your audience is looking at your content to inform their buying decisions. But how will they remember your message if it looks the same as most other content they see?

An effective marketing message should do more than make a good first impression. To influence buying decisions, your message needs to make a lasting impression. The most effective marketing message connects to your buyer’s situation and their motivations within that situation.

With proper execution, whiteboarding has the ability to shorten sales cycles and build greater trust with buyers. In fact, our research shows that simple, concrete, hand-drawn visuals on a whiteboard improves your presentation quality, credibility, and persuasive impact.

People are more willing to learn (and will learn best) when they’re in a deficit—a moment of need. This kind…

Knowing a sales skill and executing a sales competency are different things. Find out which competencies predict wins and how to close the gaps on your team.