product operations manager

Department: Products
Position Reports to: Director of Digital Strategy
Job Status: Regular, Full Time, Exempt
Location: Anywhere in the U.S.


The Product Operations Manager will support the Products team and Corporate Visions’ clients by ensuring that our platforms can always deliver the most up-to-date content, accurately and quickly. The role will report to the Director of Digital Strategy.

key Responsibilities

  • Support day-to-day operations for CVI digital platforms, including:
    • Ongoing management of content structure and architecture.
    • Upload new or updated course content.
    • Create custom client courses from standard content.
    • Testing all new content in each platform to ensure accuracy.
    • Partnering with clients to ensure proper course management and deployment.
    • Partnering with platform providers to be sure CVI is taking full advantage of the offering.
  • Support ongoing content localization efforts, including:
    • Project managing localization projects with external vendors.
    • Ensuring accurate content management of all localized assets.
    • Timely communication to internal and client users of updated localization content.
  • Support improved data and analytics for all content, including:
    • Set up, launch, and analysis of all content tests.
    • Tracking relevant course KPIs and reporting on relevant data from each platform.
  • Tracking content updates and creating corresponding release notes, and partnering with other team members to ensure accurate documentation for internal audiences and clients.
  • Collaborate with Products team members to accurately catalog and maintain file sets supporting products.
  • Develop and enhance operational communications and training to proactively inform CVI teams of ongoing product development.

required skills

  • Incredible attention to detail; a ‘no excuses’ mentality for content accuracy.
  • Strong project management skills with a proactive eye for efficiency.
  • Self-motivated and results-oriented, with the ability to partner well across teams.
  • Ability to remotely work in a dynamic and fast-moving work environment.
  • Lead the consistently successful execution of projects from start to finish.
  • Proficiency using Microsoft Office 360 with a natural aptitude for learning new applications.
  • Ability to prioritize tasks and manage time effectively.
  • Exemplary written, verbal and listening communication skills with the ability to develop concise and effective communications tailored to specific audiences.

Please send inquiries to, with “Product Operations Manager” in the subject line.