The Best Way to Apologize to Customers, Backed by Science
April 30, 2019
No matter how you phrase it, apologizing to your customers for a service failure is never easy. They’re upset, and you need to find… Read more
April 30, 2019
No matter how you phrase it, apologizing to your customers for a service failure is never easy. They’re upset, and you need to find… Read more
Tim Riesterer Chief Strategy Officer
Eric Beckman Senior Vice President of Products
Eric Nitschke Director of Product Marketing and Sales Enablement
Jim Moliski SVP Sales Enablement and Product Marketing
Rob Perrilleon Vice President, Consulting Services
Nicci Nesmith Hammerel VP Consulting Services Development & Chief of Staff