Webinar: Challenging Your Customers Can Backfire – With Gainsight

Challenging prospects is a proven way to get them to do something different. But what about when it’s time to convince your customers to renew with you or even get them to pay more?  

Join this webinar, where host Allison Pickens, Chief Customer Officer at Gainsight, and guest speaker, Tim Riesterer, co-author of “The Three Value Conversations” will dive into how to convince your customers to stick with you and pay more while simultaneously improving your relationships.

You’ll learn how to:

  • Create your own “why stay” story using a tested and proven framework to dramatically increase your renewal rates
  • Construct price increase messaging that will drive more revenue and preserve customer relationships
  • Leverage data-driven insights into customer health and risk to dramatically improve your expansion metrics.
  • Improve alignment between all customer-facing teams to surface and capitalize on upsell opportunities

Get the webinar

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