Ever listen to a podcast and think, “How did they just read my mind?” That’s how this episode with Catherine Alexander feels—like she held a mirror up to every sales call we’ve ever bungled and said, “It’s okay, here’s how to fix it.”
Catherine is a sales performance expert and the kind of person who makes brain science sound like an easy Sunday brunch convo. After years of helping global sales teams ditch their interrogation-style discovery (bye-bye, 20-question death traps), Catherine’s become a Jedi Master of teaching sellers to actually listen. Shocking concept, right?
This episode kicks off with Catherine passing out truth bombs like candy: sellers and buyers are misaligned on the real problem more than half the time. Turns out we humans don’t just listen; we filter.
Catherine called out how sellers are hardwired—and incentivized—to skip to solution mode faster than you bail on a Netflix series after episode one. Sound familiar? Yeah, I thought so.
By the end, this convo had me rethinking everything from how sellers question to how sellers connect. Catherine’s insights hit different because, let’s be real, we’ve all fallen into the trap of listening for off-ramps instead of opportunities.
So, if your discovery calls could use a little CPR, this episode is your lifeline. Grab your metaphorical yoga mat, tune in, take notes, and start reimagining how you approach every buyer from now on.
If you loved the episode, go on—subscribe, rate, share, or send us a pizza (we’re not picky). See you next time, Emblazers!
A veteran of global learning and development, Amanda DeVlugt spent 15 years at Hilton crafting leadership programs and revenue growth strategies that transformed operations across international brands. Her expertise in delivering impactful training has reached over 5,000 professionals through 400+ workshops, while her innovative approach to learning has produced more than 200 educational videos on leadership, engagement, and technical processes. As a trusted advisor to top management companies and a skilled facilitator of agile methodologies, Amanda combines her passion for continuous improvement with a talent for creating transformative learning experiences that drive organizational excellence. Amanda is Director of Member Experience and Success at Emblaze, the revenue leaders’ community powered by Corporate Visions.
