Learning Pool Automates Win-Loss Analysis to Drive Growth

See how this learning solutions provider scaled buyer insights to drive smarter decisions.

About Learning Pool

Learning Pool, a leading provider of online learning solutions, was facing a common challenge in the competitive ed-tech market: understanding why they won or lost deals.

They knew that clear buyer insights and competitive positioning are crucial for maintaining their edge in the market. Their go-to-market strategy needed more precision, and it was time for a change.

Key Takeaways

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Implemented a structured win-loss analysis program.

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Gained deeper buyer insights to inform strategic decisions.

The Challenge

“Before TruVoice, we didn’t really have a single source of truth when it came to win-loss data,” says Allen Garza, Product Marketing Manager at Learning Pool. “We were relying on more anecdotal pieces gathered across our email, Slack, and other channels. So that was quite a challenge.”

Learning Pool was on a mission to boost their win rates, but they were missing a crucial piece of the puzzle. They needed a way to not just gather win-loss data, but to analyze it and transform it into insights that their teams can apply right away.

The Turning Point

Realizing the limitations of their existing processes, Learning Pool decided to explore solutions that could provide deeper buyer insights.

The goal? To refine their sales approach, product offerings, and market positioning with greater precision.

“We started looking at solutions like TruVoice because we really wanted to improve our win rates at Learning Pool, and we thought that one of the best ways to do that was to get a deeper understanding of how [buyers] perceive our company, our product, our sales approach, and how we compare against the competition,” says Garza.

The Solution

After carefully considering several options, Learning Pool chose to partner with TruVoice from Corporate Visions. Unlike other solutions, TruVoice automatically handles everything from outreach to analysis, which allows Learning Pool to focus on more strategic work.

“What convinced us about TruVoice was that they basically do all the heavy lifting for us,” says Garza. “We don’t have to worry about the outreach, the analysis, or conducting interviews. We just focus on analyzing the insights and taking action on them, and that’s it.”

With TruVoice in their toolkit, Learning Pool centralized and scaled their win-loss analysis program efficiently. They now have a single source of truth, and their team can filter and access all their relevant data in one place.

“Success for us was just getting actionable intelligence that we can leverage to make more informed decisions and ultimately inform our go-to-market strategy,” Garza notes.

The Results

Since implementing TruVoice, Learning Pool has seen significant improvements across several key areas:

They efficiently scaled their win-loss program, ensuring insights were consistently gathered and analyzed.
The team now clearly understands buyer perceptions, informing strategic decisions across the organization.
These buyer insights have influenced key areas such as pricing strategy, product development, and competitive positioning, significantly enhancing their go-to-market strategy.

For Learning Pool, the ability to gather and analyze win-loss data at scale has provided the clarity and confidence needed to refine their strategies and strengthen their market position.

“If you’re on a fence about investing in a win-loss program, I would say definitely go for it,” Garza advises. “It’s worth the investment. My only advice is to make sure you get your sales team involved early in the process to get their input, their buy-in, and to let them know that this is not to create some sort of witch hunt or blame game. It’s to really benefit them and help them win more deals in the future.”

In the end, Learning Pool turned the page on their traditional approach to win-loss analysis and wrote a new chapter in their success story. They’ve shown that with the right tools and approach, learning can indeed lead to winning.