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You’re measured on different outcomes—but your success depends on the same buyer decisions. This is where you find the programs and proof built for your goals.
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When it comes to creating lasting behavior change, most sales leaders assume that virtual sales training is just a pale imitation of the in-person classroom. But what if your virtual training program was as effective—if not more effective—than classroom training?
No matter how you spin it, telling a customer “I’m sorry” is never easy. But is it possible to effectively handle a crisis right away and rescue the relationship all while advancing it to an even higher level?
It seems well-intentioned and inherently logical: show your prospects you understand their world by positioning yourself as a member of their pack. But is that really how buyers hear the word “we” in these types of conversations? Will you create more opportunitites or increase the possibility of a sale?
This study, conducted with Dr. Nick Lee, a professor at the Warwick Business School, tests a range of approaches, all with an eye to answering one key question: How do you become more compelling and memorable when you’re not in the same room as your prospects or customers?
This 2017 study, conducted with Dr. Nick Lee, a professor at the Warwick Business School, tests a range of approaches, all with an eye to answering one key question: How do you become more compelling and memorable when you’re not in the same room as your prospects or customers?
Throw it back with us to a 2018 webinar replay for a look at how sales leaders were thinking and talking about virtual sales before virtually everyone was doing it! At the time, there were many opinions, but not much research—until this moment.
What’s the most effective message in the upsell situation, when you need to convince existing customers to migrate to higher-value solutions or services? Watch this on-demand webinar to see the research that addresses how to tell a persuasive story when upsell opportunities are on the line.
How do you sell more to an existing customer, when you need to convince them to migrate or upgrade to higher-value solutions and services—either in the event of a significant upsell opportunity or due to a material change in a base product?
How do you sell more to an existing customer? What kind of message works best for the traditional upsell or solution upgrade conversation, when you need to convince customers to migrate to higher-value solutions and services? See the optimal message framework for succeeding in this critical conversation.
In this on-demand webinar, Tim Riesterer, Chief Strategy Officer at Emblaze and co-author of The Expansion Sale, and Professor Nick Lee of Warwick Business School, explore academic research that reveals a scientificallly-tested messaging framework for telling the most effective Why Now story.
Stalled proposals and lost deals are a value communication problem, often stemming from an inability to get executive-level buyers to make purchase decisions now. What kind of sales message is most effective when you need to create enough urgency and show enough business impact to justify a decision now?
Proposals that stall out or end in no decision are a major threat to your pipeline and ultimately your success. This is a case for the “Why Now” moment—when you need to create enough urgency in your business proposals to get executive buyers to act promptly.