Webinar

Resolve Concerns Responsively

Learn an evidence-based approach to effectively resolve your buyers’ concerns.
Tim Riesterer
Tim Riesterer

Chief Strategy Officer
Corporate Visions

Doug Hutton
Doug Hutton

EVP Customer Experience
Corporate Visions

On the path to closing any deal, your sellers will almost always encounter buyer objections.

Most sellers try to offer concessions or discounts to push the deal forward when they hit a roadblock.

But doing so overlooks the buyer’s underlying concerns, potentially jeopardizing that relationship down the line.

How can you ensure you address these objections without unraveling the deal? And how can you recover quickly when you make a mistake?

In this webinar with Tim Riesterer, Chief Strategy Officer, and Doug Hutton, EVP of Customer Experience, you’ll learn an evidence-based approach to effectively resolve your buyers’ concerns. You’ll see how to:

  • Identify and classify objections
  • Reframe objections to encourage a new perspective
  • Recover from service failures to save the relationship

Buyer feedback from thousands of deals has revealed eight selling skills that represent critical moments in your buyers’ decision-making process. This is the final session in a series that explores each one.

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Resolve Concerns Responsively

Learn an evidence-based approach to effectively resolve your buyers’ concerns.

On the path to closing any deal, your sellers will almost always encounter buyer objections.

Most sellers try to offer concessions or discounts to push the deal forward when they hit a roadblock.

But doing so overlooks the buyer’s underlying concerns, potentially jeopardizing that relationship down the line.

How can you ensure you address these objections without unraveling the deal? And how can you recover quickly when you make a mistake?

In this webinar with Tim Riesterer, Chief Strategy Officer, and Doug Hutton, EVP of Customer Experience, you’ll learn an evidence-based approach to effectively resolve your buyers’ concerns. You’ll see how to:

  • Identify and classify objections
  • Reframe objections to encourage a new perspective
  • Recover from service failures to save the relationship

Buyer feedback from thousands of deals has revealed eight selling skills that represent critical moments in your buyers’ decision-making process. This is the final session in a series that explores each one.