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Recent research from Gainsight, a customer success software company, paints a gloomy picture for technology companies when it comes to customer renewals and upsells. Almost in an instant, companies are turning nearly all their focus toward keeping and growing their existing customers.

Virtual selling is here to stay. This comprehensive article provides sales organizations with essential strategies to master digital and remote sales conversations. With science-backed techniques to maximize your success in the virtual sales environment, you can use this practical resource to adapt your digital sales approach and exceed your quota.

With proper execution, whiteboarding has the ability to shorten sales cycles and build greater trust with buyers. In fact, our research shows that simple, concrete, hand-drawn visuals on a whiteboard improves your presentation quality, credibility, and persuasive impact.

Confidence and competence. All too often, that’s what salespeople lack when selling to the C-suite and other financial decision-makers. In fact, Corporate Visions research found that most companies aren’t satisfied with their ability to tell an executive-level story. 67 percent…

While you’re having a quarterly business review with your customer about utilization metrics and project status updates, that same customer’s name is moving through your competitor’s sales funnel. How well are you protecting that customer relationship from your competition?

If your sales force can’t communicate value—why your solution is different, better, and worth more—your sales strategy won’t help you get more sales. So, what can you do? In this article, you’ll learn 10 research-backed tips for building a sales strategy that actually works.

You don’t need to focus your sales messaging on your prospect's title, position, or persona. Instead, speak to your prospect’s situation. Help your buyers realize that their current approach is so limiting that it puts their strategic objectives and/or their desired outcomes at risk.

The most popular approach to executive-level selling is the least effective, according to behavioral research from Emblaze and Corporate Visions. Conventional wisdom about executive selling says that if you want to talk with an executive, you need to talk like…

Your sales value proposition, or SVP, is a powerful messaging tool for communicating the unique value of the solution you’re selling. Unfortunately, most value propositions in sales fall short of delivering on that promise. According to research by SiriusDecisions, only 10…

The sale isn’t over just because your prospect becomes a customer. There’s still ample opportunity to grow revenue from customer expansion—nurturing your existing customer relationships, helping them see the value of growing with your solution, and continuing to build loyalty over time.

Challenging buyers to disrupt their status quo, change, and choose you. This strategy, as popularized by the Challenger Sales Model, is one of the most recognized sales training methods today. But where did it come from? And is it effective for every selling and buying situation?

When it comes to B2B marketing personalization, most marketers believe the more personalized your message, the better your results. Our research backs this up. 58 percent of B2B marketers we surveyed believed the highest effort personalization method is the most…