Win the Margins Growth Play

Protect Your Profitability

Deals are becoming increasingly complex.

Not only are you trying to convince a double-digit buying committee to approve the purchase—you’re also competing with other vendors’ offers that aim to undercut your value.

Whether you’re wading through the mire of late-stage negotiations or trying to persuade your customers to pay more, how well you protect and manage your margins can majorly impact your long-term profitability.

In these tense moments, your ability to create profitable outcomes depends on how deftly your sellers and customer success managers navigate critical buying conversations—moments that have the potential to change the nature of your opportunity and recast the buyer’s perception of your value and influence.

Identify Your Growth Levers

To win your margins growth play, you need to articulate your value in every conversation you have with your buyers. Focus on keeping your relationship strong with your buyer to protect your bottom line.

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Messages

Inertia is powerful. To overcome it, your sellers need to tell a disruptive story that makes the prospect’s current situation seem unsafe and unsustainable.

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Skills

Your sellers need to be able to articulate the unique value of your solution in every interaction with your prospects.

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Process

 If your teams aren’t following an acquisition process that aligns with your buyers’ behaviors and motivations, miscommunications and dropped handoffs can cost you deals.

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Leadership

For your acquisition growth play to succeed, you need to pull your managers out of the day-to-day minutia and empower them to lead.

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Technology

Your tech stack binds your messages, content, and seller skills to your process. You don’t need more tools, but rather the right tools to support your acquisition growth play.

Empower Your Teams
to Boost Profitability

Even though your sellers are the ones talking to your new prospects, they aren’t the only team involved. You need to ensure your sales and marketing teams are telling the same story and following the same process to show your prospects the value of your solution.

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Explore More Growth Plays

Acquisition

Drop Status Quo Bias to win new business

Retention

Reinforce Status Quo Bias to renew existing business

Expansion

Leverage your relationship and evolve your solution to grow customer spend

Win-Backs

Show how you’ve changed to reclaim lost business

Close the Confidence Gap

When you execute your margins growth play successfully, you avoid unnecessary discounts and increase your profitability. And when you understand your buyer’s psychology in these pricing conversations, learn how to manage the tension as a positive force, and avoid value leaks to protect your pricing; you can begin to exchange value, rather than give it away.