customer acquisition is not the same as
customer expansion

Meet Our Leadership

executive team

Erik Peterson

Chief Executive Officer

Tim Riesterer

Chief Strategy Officer
Bobby Jenkins, Chief Financial Officer Headshot

Bobby Jenkins

Chief Financial Officer

Mike Finley

Chief Customer Officer

Nicci Nesmith Hammerel

GM Research and Advisory

Doug Hutton

EVP Customer Experience

Frank Pinder

EVP Digital Transformation Services

research leadership team

Dr. Carmen Simon

Chief Science Officer
Dr. Leff Bonney

Dr. Leff Bonney

Research Director

board of directors

Paul F. Murphy

Chairman of the Board

Erik Peterson

Board Member

Tim Riesterer

Board Member

Michael J. Fabian

Board Member

Jon Gurss

Board Member

Jeffrey Sugerman

Board Member