customer acquisition is not the same as
customer expansion
Meet Our Leadership
executive team
Erik Peterson
Chief Executive Officer
Tim Riesterer
Chief Strategy Officer
Bobby Jenkins
Chief Financial Officer
Mike Finley
Chief Customer Officer
Nicci Nesmith Hammerel
GM Research and Advisory
Doug Hutton
EVP Customer Experience
Frank Pinder
EVP Digital Transformation Services
research leadership team
Dr. Carmen Simon
Chief Science Officer
Dr. Leff Bonney
Research Director
board of directors
Paul F. Murphy
Chairman of the Board
Erik Peterson
Board Member
Tim Riesterer
Board Member
Michael J. Fabian
Board Member
Jon Gurss
Board Member
